How to Change Your Password

You can update your credentials using either of the following SecureAuth methods:

1. SecureAuth Mobile App: Using the SecureAuth Authenticator app on your mobile device is the fastest, most seamless way to update your credentials and complete multi-factor verification. Simply open the app on your smartphone, navigate to the password reset option, and follow the prompts. Detailed instructions are available here: Password Self Service - App.
2. SecureAuth Dashboard: If you have configured hardware security keys and/or biometric authentication, you can also change your password on the web by visiting Password Self Service - Web Dashboard.

Before you begin, please review our L&C Password Policy for full details.

Here’s a quick summary of the key requirements:

• Minimum length: 15 characters
• Maximum length: 19 characters
• Minimum of 1 special character
• Cannot reuse your 6 most recent passwords
• Cannot contain first, last, or username
• Cannot contain common password values or phrases
• Cannot use passwords known to have been exposed in a cyber breach
• Will expire every 180 days